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Senior Technical Writer

Bellevue, Wa, Washington, United States

Ref#: 3442

Date published: 10/02/17

The Institute for Disease Modeling (IDM), part of Intellectual Ventures’ Global Good program, is a collaborative effort to simulate the eradication of infectious diseases using computer software. The IDM team is a highly dynamic organization with a work environment that is defined by innovation and collaboration. Our team is composed of research scientists and software professionals who focus on creating powerful and innovative disease modeling and data analysis tools to help researchers and policy makers understand diseases, their causes, the way they spread, and the best types of interventions to use for the particular situation faced. The IDM team architects advanced models of disease transmission, develops computational tools to inform global disease eradication policy, conducts analysis of epidemiologically- and policy-relevant data, and identifies critical knowledge gaps.  As part of our work, we routinely collaborate with groups at the World Health Organization, the Center for Disease Control, PATH, the Bill and Melinda Gates Foundation, ministries of health in the developing world, as well as universities and research institutes. IDM is committed to improving and saving lives in developing countries through the use of quantitative analysis.

IDM is looking for a versatile Senior Technical Writer to produce high-quality documentation that supports our research endeavors. You will be responsible for producing documentation for IDM's disease modeling software, documenting components and features in an agile release process for modelers and non-modelers alike, including scientists and public health professionals. You will contribute new ideas on how best to explore learning the epidemiology models and new formats that would best reach our target audience. You will also provide ongoing content for the team’s website, including news and events and spotlighting software features and tutorials. You will contribute to our video learning center by writing content for video tutorials.

The ideal candidate is self-motivated to tackle ambiguous projects. The position requires an individual who is willing to jump in and learn the full aspects of the disease modeling software, including running disease simulations. You will contribute content development for a research audience. We’re looking for a candidate who enjoys working on small integrated teams, can build strong working relationships with the software and research groups, enjoys technical challenges, and is adaptable to rapid change and fast-paced deadlines.

Responsibilities:
  • Work as part of a team to produce disease modeling documentation for modelers, scientists, and public health professionals.
  • Investigate training methodologies for new hires and research collaborators.
  • Create website content including news and event articles and research publication spotlights.
  • Ensure cross-team coordination by working with research, development, QA, and support staff. 
  • Suggest new methods of producing content relevant to a research audience, e.g. videos, tutorials, etc. 
Qualifications and Skills:
  • Degree in science or technology-related field. 
  • 5+ years of experience writing documentation.                                        
  • Must be an excellent written and verbal communicator.
  • Experience architecting, writing, and editing software documentation (developer documentation is highly desirable) 
  • Experience with single source CMS required. Experience with Sphinx highly desirable.
  • Obsessive about technical accuracy.
  • Passion to thrive in a fast-paced, constantly changing environment.
  • A proactive and open-minded attitude to resolve problems and deliver results.
  • Excellent organizational, multi-tasking, and project management abilities.
  • Strong attention to detail.
  • Willingness to help create, maintain, and adhere to style guides and standard processes.
  • Experience with Adobe Photoshop, Illustrator, or Creative Cloud highly desirable.
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